Hosted IP-PBX & Hosted Call Center

Multi-Tenant Cloud Telephony with UC Capabilities

Enjoy a more streamlined approach for your company’s voice and data needs. Most organizations use different vendors for their various communication requirements. Multiple vendors mean multiple agreements, multiple invoices and multiple contacts. It can be a major headache to manage. That is why we offer high-quality business communications solutions with multi-tenant cloud telephony and UCaas Capabilities.

What is Hosted IPBX & Hosted call center

Hosted IPBX (Internet Protocol Private Branch Exchange) and Hosted Call Center are cloud-based telecommunications solutions that provide businesses with advanced phone system functionalities and call center capabilities without the need for on-premises hardware or infrastructure.

Hosted IPBX is a cloud-based phone system that utilizes VoIP (Voice over Internet Protocol) technology to manage voice communications within an organization. It replaces traditional PBX systems by delivering phone services over the internet, enabling features such as voicemail, call forwarding, auto-attendant, and conference calling.

Hosted Call Center, also known as a virtual call center or cloud-based contact center, is a solution that enables businesses to establish and manage call center operations in the cloud. It provides features such as automatic call distribution (ACD), interactive voice response (IVR), call routing, call queuing, real-time monitoring, reporting, and analytics.

Benefits of Hosted IPBX & Hosted call center

=Cost savings on hardware, maintenance, and upgrades.

=Scalability to add or remove phone lines and features as needed.

=Flexibility for remote work and mobile employees.

=Advanced features such as voicemail-to-email, call recording, and auto-attendant.

=Simplified management and administration through a user-friendly web interface.

=Improved reliability and uptime with redundant infrastructure and disaster recovery capabilities.

=Reduced upfront investment and total cost of ownership compared to on-premises solutions.

=Scalability to handle fluctuations in call volumes and business growth.

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